Plan access from the street entrance to the right door
For an apartment or office, tell us the street entrance, nearest cross streets, floor and suite or unit. If there is a doorman, reception desk or building security, let us know how visitors are admitted and who can meet us.
For a business lockout, describe whether the affected door is the storefront, an office suite or a shared building entrance. Tell us who is authorized to approve entry, especially when the person meeting us is different from the property contact.
Locksmith services in Manhattan
Choose the service that fits your situation.
- Home & apartment lockoutIf the apartment door shut behind you or your key went missing, call with the borough, cross streets and the type of door you need help with. For a multi-unit building, say whether you can enter the lobby. That helps us work out how to reach the right door and what information to ask for before the visit.
- Business lockoutCall when you cannot enter an office, storefront or another business space you are authorized to access. Describe the entrance, who can approve entry and whether another door is available. If a key is missing or a lock failed, say so before the visit so we can discuss what the door needs after entry.
- Lock & deadbolt installationUse this service for a new lock, a deadbolt installation or replacement of worn home door hardware. Tell us whether you want to use hardware you already have, what is on the door now and whether the door closes cleanly. That helps us discuss fit before a visit.
- Commercial door lock repairFor a storefront or office door that sticks, fails to latch or will not lock reliably, tell us which entrance is affected. Describe when the problem started and whether it happens during normal use or only when locking up. A photo of the handle, lock and door edge helps identify the hardware.
Planning a service call
Tell us where we can meet you and what needs attention.
What if visitors need to check in at the lobby?
Tell us the building’s visitor instructions and which contact can meet us. That lets us discuss how to reach the door you need help with.
Can I request a visit for a locked office suite?
Call with the suite, building entrance and the name or role of the person authorized to approve entry. We can confirm availability for that location.

