Address a lock problem on a working entrance
A commercial door can look closed while the latch is still missing its opening. Tell us whether the issue is with closing, locking or turning the key, and whether it happens when the door is held open. That helps narrow down what needs attention.
If employees or customers use the door during business hours, tell us how the entrance can be accessed and when it can be checked. Have the property contact ready if someone else needs to approve the work. If parts are worn or damaged, we can discuss replacement hardware that fits the opening.
Commercial Lock Repair FAQ
Can you repair a storefront lock without replacing the whole assembly?
Sometimes the issue is in the cylinder, latch or alignment. Share what happens when you try to lock the door, plus photos of the hardware, so we can discuss whether repair or replacement fits.
What if the key turns but the door does not latch?
Describe the behavior with the door open and shut. The lock, latch or alignment can each affect how the entrance closes.
Can you check a glass storefront door?
Share a photo of the door edge and the lock, and tell us whether the door is glass with a metal frame. We can confirm the scope for that entrance.

