Locked out of your home or apartment?
A door that shut with the key inside is a different call from a key that no longer turns. Tell us whether the door is latched or locked, and whether the key is inside, missing or stuck. You can describe what you know about the lock without trying to take it apart.
If you are outside a shared entrance, tell us whether building staff or another authorized person can let you into the lobby. Once we understand which door is involved and how it can be reached, we can discuss availability and the options for that lock.
NYC locksmith pricing guideApartment & Home Lockout FAQ
What should I do if I’m locked out of my apartment?
Check whether a roommate, super or building manager has a spare. If you still need a locksmith, call with your address, whether you can reach the unit and where we can meet you.
What if my ID or proof of residence is inside?
Tell us when you call. We can discuss how to verify your access, which may involve a building manager or another authorized person.
What if the key is lost?
Mention that before the visit. Getting back inside and changing which key operates the lock are separate decisions. If the lock is compatible, rekeying may be an option.

