Get access to the office or storefront
Tell us if the problem is at a street entrance, an office suite or a shared building door. For a suite inside a larger building, let us know if reception or building security needs to provide access to the floor.
If the business key is missing, gaining access may be only the first part of the job. Tell us which doors it opened and whether other staff still have keys. We can discuss a separate rekey or repair once the door and the authorization are clear.
Business Lockout FAQ
What should I do if I’m locked out of my office or store?
Check whether the property manager or an authorized coworker has a key. If you need service, give us the suite or storefront address, the affected entrance and the name or role of the person who can approve entry.
Can a building manager authorize the visit?
Tell us who manages the premises and how to reach the person who can approve access. We can confirm what is needed before a visit.
Can we change access after a missing key?
Tell us which doors the missing key opened. Rekeying compatible locks may be an option once the hardware and your access needs are confirmed.

