Help when your keys are locked inside the car
Tell us where the car is parked and which part of the vehicle holds the keys, if you know. Include the make, model and year so we can confirm whether we can help with that vehicle. If the vehicle is parked at a garage or managed lot, let us know how visitors can enter.
A car lockout call starts with regaining access to the vehicle. If you cannot locate a key at all, or the remote is in your hand but the vehicle does not respond, describe that up front. It changes what we need to confirm before sending help.
NYC locksmith pricing guideCar Lockout Service FAQ
What should I do if my keys are locked in the car?
If you can’t get a spare, call with the vehicle year, make, model and exact parking location. Tell us if the keys are in the trunk or cabin so we can confirm the scope of the visit.
Can I call if the car is in a garage?
Yes. Give the garage entrance and level and tell us about any visitor access rules. We can confirm whether the vehicle can be reached.
What should I have ready at the vehicle?
Be prepared to confirm that you are authorized to access it. If your documents are locked inside, let us know when you call.

